GENERAL INFO: We are operating at 100% capacity. Order volume has been extremely high, but we have been able to keep our lead times to SHIPMENT really close to the published estimates in most cases.
Standard Shipping: We have traditionally utilized USPS priority mail, which was an
excellent balance of cost and speed. However, USPS is currently experiencing a nationwide
slowdown, and we have seen First class packages take 2 weeks to deliver, and even
some priority mail packages have taken up to 10 days to deliver. As of 8-
2nd Day Air Shipping: We have added this as an option to our order form for those customers that absolutely need to get an item quicker. Unfortunately, UPS and FEDEX have suspended their guaranty to meet published delivery dates. While this option will likely get the packages to you quicker, and with more accurate tracking, there is not a delivery guaranty by those package handlers.
Builders with custom hose orders and hose kit orders: If possible, we ask that you try to allow for 3 weeks from the time of your order until the estimated delivery date. This allows us one week to build your order and 2 weeks for it to arrive via shipping. This also allows us to prioritize immediate building of orders for AOG aircraft/conditional inspections, etc…
AOG Aircraft and EXPEDITED service -
Thank you all for allowing us to earn your continued business.